LIAMANTRA Privacy Policy
Last updated: 18/10/2026
This Privacy Policy describes how LIAMANTRA (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from https://www.liamantra.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
1. Data Controller
For the purposes of applicable data protection laws (including the UK GDPR), the data controller of your personal information is ALLIUM SOUND, trading as LIAMANTRA.COM, registered at Apartment 12, 329-331 Church Road, St George, Bristol, BS5 8AA.
LIAMANTRA.COM
ALLIUM SOUND
APARTMENT 12
329-331 CHURCH ROAD
ST GEORGE
BRISTOL
BS5 8AA
AUDIOADMIN@ALLIUMSOUND.COM
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Contact details: name, email address, postal address, phone number.
Transaction information: payment confirmations (handled by third-party processors), billing/shipping addresses, and purchase history.
Account information (if applicable): username, password.
Usage data: IP address, browser type, device data, pages visited, and interactions with our Site (via cookies or analytics tools).
Communications: any information you provide in customer support messages or enquiries.
3. How We Use Your Data
We process personal data to:
Provide and manage our Services, including fulfilling orders and delivering digital products.
Respond to enquiries and provide customer support.
Send administrative emails (e.g. order confirmations).
Improve our Site and services (using aggregated analytics data).
Meet legal obligations (e.g. tax and accounting requirements).
We do not use your personal data for automated decision-making that has legal or similarly significant effects.
4. Mailing List
If you choose to join our mailing list via the signup form on this website, your email address (and name, if provided) is collected to send you project updates, release announcements, news, and community communications.
Service Provider: We use Substack, Inc. to manage and deliver our email newsletter and community features. When you submit your email, your data is transferred to and processed by Substack.
Legal Basis & Consent: We process your personal data on the basis of your explicit consent, provided at the time of subscription.
International Data Transfers: Substack is based in the United States. By subscribing, you acknowledge that your information may be transferred to, stored, and processed in the US in accordance with Substack's
Unsubscribing & Control: You can withdraw your consent and opt out of receiving emails at any time by clicking the "Unsubscribe" link included at the bottom of every newsletter email, or by contacting us directly.
5. Cookies and Embedded Content
We use cookies and similar technologies to improve site function, analyse visitor traffic, and personalise content and advertising.
Our website may also embed third-party content such as YouTube videos. These embeds may place cookies on your device and collect information independently.
We do not actively display a cookie consent banner, so please manage cookies using your browser settings if you wish to control tracking.
6. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
Contract: To perform a contract with you (e.g. processing your order).
Legal obligation: To meet regulatory and tax requirements.
Legitimate interests: To maintain and improve our Site, communicate with you, and protect against fraud.
Consent: For marketing emails or non-essential cookies, where required.
7. Sharing of Personal Data
We may share your data with:
Service providers: e.g. Bandzoogle, payment processors (Stripe, PayPal), email marketing tools, analytics providers.
Legal authorities: if required to comply with law or defend legal claims.
We do not sell your personal data.
8. International Data Transfers
Some service providers may store or process your data outside the UK/EU. Where this occurs, we ensure appropriate safeguards (e.g. standard contractual clauses).
9. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required by law.
10. Your GDPR Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to certain processing.
Request data portability.
Withdraw consent (where processing is based on consent).
To exercise your rights, contact us at AUDIOADMIN@ALLIUMSOUND.COM
11. Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal data from them.
12. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.
13. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on our Site.
Contact Us:
If you have any questions, email us at AUDIOADMIN@ALLIUMSOUND.COM